
For this reason it was decided to take a more lenient approach to punishing existing botters, but with a zero tolerance approach going forward. While many players considered this punishment too lenient, preferring the botters to be stripped of their cards, gold, rank and other rewards gained through their illegal actions, the developers stated that part of the reason for this was making allowances for new players, who might not have understand the seriousness of their actions. Furthermore, the previous warnings of potential penalties were replaced by a clear statement that "From this point on, accounts found to be cheating will be permanently closed without warning." It was later stated that over 10,000 accounts were banned from the game for botting. In October 2014 an official blog announced the temporary banning of several thousand accounts in connection with botting. Accounts that are found to be making use of ‘bots’ are subject to penalties, up to and including permanent suspension. This is a reminder that we take fair play very seriously, and that making use of third party programs that automate gameplay (also known as ‘bots’ or ‘botting’) is a violation of our Terms of Use.

In August 2014 a statement was made on the official forums by the game's developers: A fun, fair, and competitive environment is at the very heart of the Hearthstone experience.

Bots had been reported as reaching Legend rank. In late 2014, many players reported encountering a large number of bots while playing.
